Privacy Policy

Last Updated: January 23, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from LyPaws, via lypaws.com (the “Site”)

LyPaws ("us", "we", or "our") operates the lypaws.com website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from lypaws.com

INFORMATION WE COLLECT AND USE

LyPaws obtains information about you when you use our Services.  Please note that we need certain types of information so that we can provide Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use all or part of our Services

Personal Information:

LyPaws collects information directly from you in a variety ways including:

• Receiving the questions, communications, or feedback you submit to us via email or online forms
• Your participation in research and surveys
• Requests you submit for customer support and technical assistance, including through online chat functions, message, and text messages.

LyPaws collects the following types of information directly from you

• Name, email address, phone number, and shipping/billing addresses
• Billing information, Payment details (processed securely through third-party providers; we do not store credit card details)
• Information about purchases, customer support interactions, and surveys
  

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data").

• Browser type, IP address, pages viewed, and time spent on our Site.
• Cookies and tracking technologies to analyze activity and enhance your experience.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

HOW WE USE YOUR INFORMATION

LYPAWS uses the collected data for various purposes:

• To provide and maintain our Service
• To process and fulfill your orders.
• To provide customer support
• To improve our Site’s performance and user experience
• To detect, prevent and address technical issues
• To send promotional updates, offers, and newsletters (only if you opt in)

DATA ANALYTICS AND ADVERTISING

Data Analytics

We may use third-party web analytics services like Google Analytics (including Google Signals and User-ID) to collect and analyze usage data, improve our services, and prevent fraud. If you have personalized advertising enabled on your Google account, Google Signals may share analytics data from multiple devices to help us tailor services.

To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on. To disable Google Signals, go to your device settings:

• Android: Open "Settings," tap "Google," select "Ads," and enable "Opt out of Ads Personalization.

• Apple: Adjust tracking settings under your device’s privacy preferences.
  
  

Online Advertising

Our services may use third-party advertising technologies (e.g., Facebook - Meta, Google AdWords, and others) that employ cookies to show relevant ads on our site and elsewhere based on your activity, searches, demographic information, and other data we collect. These ads may reflect your current activity or past behavior across different websites and apps.

We do not control or have access to cookies or tracking technologies placed by third-party advertisers. For more information about tailored advertising and how to opt out, you can visit:

• Digital Advertising Alliance’s Consumer Opt-Out link
• Network Advertising Initiative’s Consumer Opt-Out link
• Your Online Choices link
• Google Ads Settings link
  

Email Marketing

By submitting your email address through the Website, you are expressly consenting to receive emails from LyPaws, including from LyPaws’s affiliates, and from third parties concerning offers and advertisements unrelated to LyPaws. To opt-out of receiving email messages from us, from our affiliates or from other third parties, click on the “Unsubscribe” link contained in each email. Please allow up to 10 business days for us to process your request. 

Please note if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your order(s) (i.e., order confirmation, shipping information, etc.). If you have questions or concerns regarding this provision, please contact us at support@lypaws.com

Notice Concerning Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share your information with trusted third parties when necessary:

• Service Providers: For payment processing, order fulfillment, and marketing (e.g., Shopify Payments, Google Analytics).

• Legal Compliance: By using the Service, you acknowledge and agree that we may access, retain, and disclose information we collect and maintain about you if reasonably necessary to comply with a subpoena or court order, to enforce our Terms of Use, Privacy Policy, or LyPaws’s legal rights. 
  
  

YOUR CHOICES

You Have Control Over Your Information:

• Marketing Communications: Opt out of promotional emails by clicking the "unsubscribe" link in our emails.

• Cookies: Adjust your browser settings to disable cookies. Note that some features of the Site may not function correctly without cookies.
  

DATA PRIVACY AND PROTECTION LAWS: THE CCPA AND GDPR

Privacy and data protection laws vary worldwide and across the United States. Some laws, like the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA), grant additional rights to individuals in specific regions.

After reviewing our business practices, we have determined that our operations are not governed by the GDPR or CCPA as of the effective date of this Privacy Policy. We do not collect personal information from individuals in the European Economic Area, United Kingdom, or Switzerland, nor do we target or tailor our services to these regions. Similarly, while we may conduct business in California, we do not meet the criteria required to fall under the CCPA.

If you have questions about how these or other laws may apply to us, please contact us at support@lypaws.com.

DISCLOSURE OF DATA

Legal Requirements

LYPAWS may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of LYPAWS
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

SECURITY OF DATA

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

THIRD PARTY SERVICES

We rely on trusted third-party providers to improve your experience.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments & Payment Processors

We use third-party services for payment processing (e.g. payment processors). Payment details are securely processed by Shopify Payments, Google Pay, or Apple Pay.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

• Shopify Payments
• Apple Pay
• Google Pay
  

CHILDREN'S PRIVACY

Federal law imposes special restrictions and obligations on commercial website operators who direct their operations toward, and collect and use information from children under the age of 13. We take those age-related requirements very seriously, and, consistent with them, do not intend for our Website or Services to be used by children under the age of 18, and certainly not by anyone under the age of 13. Moreover, we do not knowingly collect personal information from minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to us via our Website or Services, we will delete that information and not use it for any purpose whatsoever. We encourage parents and legal guardians to talk with their children about the potential risks of providing personal information over the Internet.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change or update this Privacy Policy from time to time. Please check our Website periodically for such changes since all information collected is subject to the Privacy Policy in place at the time of collection. Typically, we will indicate the effective/amendment date at the beginning of this Privacy Policy. If we feel it is appropriate, or if the law requires, we’ll also provide a summary of changes we’ve made near the end of the new Privacy Policy..

 

CONTACT US

LyPaws Company
Email Address: support@lypaws.com